Returns

Return Policy:  The WATCHTOWER is warrantied against material defects and comes with a 30 day return policy from date of purchase.  It must be in undamaged like-new condition and repackaged in the same manner as it arrived in order to protect it during shipping.  The Polymer Insert comes with a 90 day warranty from date of purchase should it fail to hold the charging magnet.

If you would like to return the product, you will need to contact us using the form on this page to request an RMA number.  Someone will get back to you as soon as possible.  If you have any questions please don't hesitate to contact us.

 


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Terms of Use

This Terms of Use Agreement sets forth the standards of use of the 10Design.us website. By using the 10Design.us website the user agrees to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website. 10Design, LLC. reserves the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted to the 10Design.us website. Your continued use of the website after amendments are posted constitutes an acknowledgment and acceptance of the Agreement and its modifications. This website is intended for users that are at least 18 years of age.  Except as provided in this paragraph, this Agreement may not be amended.

10Design.us is owned and operated by 10Design, LLC., an Illinois LLC. 10Design.us is provided on an “as is” and on an “as available” basis. To the fullest extent permitted by applicable law, 10Design.us makes no representations or warranties of any kind, express or implied, regarding the use or the results of use of this web site in terms of its correctness, reliability, accuracy, or otherwise. 10Design, LLC., and 10Design.us shall have no liability for any interruptions in the use of this Website. 10Design, LLC., and 10Design.us disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for any particular purpose, and non-infringement.

10DESIGN, LLC., AND 10DESIGN.US SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND IN PARTICULAR 10DESIGN, LLC., AND 10DESIGN.US SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR ANY DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, OR ANY OTHER LOSS ARISING OUT OF OR RELATED TO THIS WEB SITE OR THE INFORMATION CONTAINED IN IT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, IN EQUITY, UNDER STATUTE, AT LAW, OR OTHERWISE, EVEN IF 10DESIGN, LLC., AND 10DESIGN.US HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Modifications and Interruptions:

10Design.us shall not be liable to user or any third party should 10Design.us exercise its right to modify or discontinue the website.  10Design.us reserves the right to modify or discontinue this website with or without notice to the user.  User acknowledges and accepts that 10Design.us does not guarantee continuous, uninterrupted, or secure access to our website and that the operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control or through acts of God.

Indemnification:

User of this website agrees to indemnify and hold 10Design.us, its parent, 10Design, LLC., and subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising from a user’s use of this website, the violation of this Agreement, or infringement by a user, or other user of the site using another user’s internet connected device, of any intellectual property or any other right of any person or entity.

Jurisdiction:

The business of this website is operated and provided from the State of Illinois. As such, we are subject to the laws of the State of Illinois and such laws will govern this Terms of Use, without giving effect to any choice of law rules. We make no representation that our website or any other services are appropriate, legal, or available for use in other locations. Accordingly, if you choose to access our site you agree to do so subject to the internal laws of the State of Illinois.

User assumes all knowledge of applicable law and is responsible for compliance with any such laws. User may not use this website in any way that violates applicable state, federal, or international laws, regulations, or other government requirements.

Intellectual Property:

All content included or available on this site, including site design, trade dress, text, graphics, interfaces, and the selection and arrangements thereof to be property of 10Design, LLC., and 10Design.us and is protected by the Copyright Laws of the United States of America, with all rights reserved. Any use of materials on this website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of 10Design, LLC., and 10Design.us is strictly prohibited. Users agree that they will not use any automatic device or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of 10Design, LLC.

“WATCHTOWER” is a proprietary mark of 10Design, LLC. Trademarks may not be used in connection with any product or service that is not provided by 10Design, LLC., in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits 10Design, LLC., and any and all of its holdings.

All other trademarks displayed on the 10Design.us website are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of those Vendors.  Such use of trademarks or links to the web sites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with 10Design, LLC., and/or 10Design.us.

Privacy:

10Design, LLC. and 10design.us collect user information only for the express purpose of conducting relevant e-commerce activities in the sale of merchandise.  Collected user data is never transmitted to any 3rd party for any reason with knowledge by 10Design, LLC. or any affiliate, with the exception of required data transmission to Stripe Inc., for payment processing services.

Other Terms:

If any provision of this Terms of Use Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. You agree that this Terms of Use Agreement and any other agreements referenced herein may be assigned by 10Design, LLC., and 10Design.us in our sole discretion, to a third party in the event of a merger or acquisition. This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a User. Customer/User agrees that by accepting this Terms of Use Agreement, Member is consenting to the use and disclosure of their personally identifiable information and other practices described in our Privacy Policy Statement.

All information contained within the 10Design.us website is subject to change at any time without notice.  We are not responsible for typographical errors and although every effort is made to warrant that the information included on this website is accurate, from time to time a typographical error oversight may appear as it applies to, but not limited to price, model/style number, description, and dimensions.  All weights and dimensions are rounded. If a customer encounters an item with an incorrect price, the customer will be notified and then can elect to either proceed with the order or not. The decision of honoring incorrect pricing, for whatever reason it has occurred, of merchandise is at the sole discretion of 10Design.us and is reviewed on a case-by-case basis.

If you have any questions, comments or concerns regarding this legal notice, please feel free to contact us.

 

Warranty

10Design, LLC warrants the WATCHTOWER for 30 DAYS against defects in workmanship or materials and the Polymer Insert used with the WATCHTOWER for ONE YEAR.

The warranty does not cover normal wear and tear, or damage due to accident, abuse, misuse, dropping, denting, scratching, modification, water, pets, weather, or wild children. 

10Design’s warranty is limited to our products only. Our warranty does not cover the replacement or repair cost of any third-party accessory, electronic device, or any other personal property.  10Design, LLC., shall not be liable for any damage caused to user property due to misuse of product.

Our warranty only extends to the original owner, beginning on the day of purchase, and only to products purchased from our website or an authorized reseller. Products purchased from any source do not carry the 10Design warranty.  We do not grant a warranty request without a dated proof of purchase (receipt) from our website or an authorized reseller. Unless a product is no longer available, your replacement will be an identical product to the original. If an identical product is no longer available, we’ll send you the closest product available in terms of performance, appearance, and functionality to the original product.  Upon receipt of a replacement product or part, the original product or part becomes property of 10Design. LLC.  10Design is not responsible for damage arising from failure to follow instructions relating to the product’s use.  10Design is not responsible and shall not be liable if any of our products are damaged as a result of or cause damage to any user property if used as blunt instruments.  In other words, do not use the WATCHTOWER as a hammer.

This warranty is void if you modify the product.  Use our Contact form in the Contact webpage for additional instructions on how to obtain warranty service. You must follow 10Design’s warranty processes.

Legalese:

To the extent permitted by applicable law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, statutory, express or implied. As permitted by applicable law, 10Design specifically disclaims any and all statutory or implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose and warranties against hidden or latent defects. To the extent permitted by applicable law, 10Design is not responsible for any damages resulting from any breach of warranty or condition, or under any other legal theory, or for use or misuse of any 10Design product. If 10Design cannot lawfully disclaim statutory or implied warranties, or disclaim any or all damages, then to the extent permitted by applicable law, all such warranties shall be limited in duration to the duration of the express warranty and to the repair or replacement service as determined by 10Design in its sole discretion, and all such damages are disclaimed or limited to the maximum extent permitted by applicable law.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  This limited warranty is governed by and construed under the laws of the country in which the product purchase took place. For consumers who are covered by consumer protection laws or regulations in their country of purchase or, if different, their country of residence, the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer protection laws and regulations.  

        ©2015 10Design LLC All Rights Reserved.